CONTACT US

RETURNS AND EXCHANGES

If you would like to make a return or an exchange for you online order, you can do so using our online returns portal

Full returns and exchanges information can be found here

Full warranty claims policy can be found here

GENERAL INQUIRIES

We don’t have a phone line at the moment, but we’re happy to help via email at canada@2xu.com.

If you would like to make an inquiry, please provide your order number and/or any other details, we will get back to you as soon as possible.

Our office hours are: EST

Monday to Friday | 9.00am-5.00pm

For inquiries sent over the weekend, please allow until the following week for us to resolve your inquiry.

WHOLESALE / PARTNERSHIP INQUIRIES

For all wholesale inquiries, you can contact us at wholesale.northamerica@2xu.com.

For all partnership inquiries, you can contact us at partnerships@2xu.com.